Booking Cancellation

Stayokay applies the following cancellation policy for reservations made online. In case of cancellations, the amount to which you are entitled according to the cancellation conditions will be refunded within 3 to 5 working days.

Check out our cancellation guidelines due to the spread of the Coronavirus.

Cancel your booking

To cancel your booking, please fill in your reservation number and the e-mail which you used while booking at Stayokay.

e.g. 40099-20-1234